Cebu Pacific to strictly enforce one carry-on baggage policy

BUDGET carrier Cebu Pacific said on Tuesday that fees will be collected from passengers who violate its “one carry-on baggage policy” beginning Sept. 1.

“Beginning on Sept. 1, 2021, guests who do not comply with this rule will be charged with a gate baggage fee of P1,000 per person for domestic flights,” Cebu Pacific said in an e-mailed statement.

“In the coming months, the airline will also begin charging for its international flights — P1,500 for short haul and P3,000 for long haul,” it added.

But passengers who bought additional items at the airport are exempted from this rule. They should show the official receipt from the store where they bought the items, the airline said.

“Other items that will be accepted as extra free hand carry are equipment for medical needs or for infants,” it added.

The low-cost carrier said the strict implementation of the policy aims to improve its processes for a “more efficient and seamless” customer experience.

The airline’s rule states that a carry-on bag must not exceed seven kilograms in weight, and its size must fit in the overhead bin or under the aircraft seat.

The airline also reminded its passengers to follow its contactless flight guidelines. Cashless payments are encouraged.

“This is being done to make sure [Cebu Pacific] avoids any unnecessary flight delays as much as possible,” said Candice A. Iyog, Cebu Pacific vice-president for marketing and customer service. — Arjay L. Balinbin